Cancellations and rescheduling:

We understand you may need to cancel or reschedule your class from time to time. Please note, we require at least 24 hours notice to cancel any 1:1, 2:1, group classes which can be rearranged or cancelled and you will not be charged (please note - this does not apply to course bookings or events - see below). If you cancel with less than 24 hours notice, you will still be charged the full amount which will be deducted from your class pass.

Online bookings must be cancelled through the BSport platform. If cancelled with under 24 hours notice, you will still be charged, and the amount deducted from the remainder of your class pass.

Bookings are not transferable to another person.

4 week Intro Course bookings:

Our 4 week Intro courses are strictly a four week course block booking. If you are unable to attend any of the four classes for any reason they unfortunately cannot be reimbursed or transferred to another date.

Class pack extensions:

Please be aware, in the event you do not use all of your classes before the expiry date of your pack you will need to purchase an extension pass to extend your pack, otherwise you will lose the remaining classes.

Please wear comfortable clothing that allows you to move freely, ideally nothing too loose so we can see your movement. Bare feet or socks/grippy socks are optional. If you are using the reformers/towers please do not wear clothing with zips or poppers as this can tear the vinyl.

No jewellery should be worn on the reformers/towers as this can cause damage to the vinyl.

For reformer/tower sessions, please ensure your hair is tied back so it does not get caught in the springs!

For a Mat Pilates or Barre classes, please bring your own mat and a bottle of water. 

For Reformer, Tower or 1:1/2:1 classes you’ll need just yourself, a bottle of water and grippy socks if you decide you want to wear them, however bare feet are also fine.

Please remove your shoes before entering the studio and place them in the designated area.

No jewellery should be worn on the reformers/towers or any of the apparatus as this can cause damage to the vinyl.

For reformer/tower sessions, please ensure your hair is tied back so it does not get caught in the springs!

Please inform your teacher if you have any pain, injuries or other medical issues. Never work through pain.

Only water is allowed near the equipment - no food or hot drinks please.

Please do not rest your keys, water bottles or other belongings on the equipment as this can cause damage.

Please make sure you wipe down your mat/reformer after your session with the cloths and sprays provided.

Please wear comfortable clothing that allows you to move freely, ideally nothing too loose so we can see your movement. Bare feet or socks/grippy socks are optional. If you are using the reformers/towers or any apparatus please do not wear clothing with zips or poppers as this can tear the vinyl.

Please inform us of any injuries and/or medical issues that may affect your ability to exercise. We will discuss this with you before you start and to make sure that the class you are joining is suitable. 

If you book a class and we feel it is not suitable or safe for your injury, illness or ability, we may ask for you to not take part and suggest another more suitable class. Please understand that your wellness and safety is of the upmost importance to us.

For our prenantal classes it is advisable to wait until after your 12 week scan if you’re new to the studio, however, if you’re already attending classes with us, then please have a chat with Katy and we can decide the best class for you. 

Postnatal classes are suitable for those 6 weeks post-birth and beyond. However, if you have had a c-section birth, it is advisable to wait at least 8 weeks, possibly longer, but this can be discussed with Katy before joining the classes.

If you'd like to work with Katy for pre or postnatal Pilates on a one to one basis, please contact us for further information.

Please also note - the above are guidelines only and each individual is different when it comes to pre and postnatal exercise. Please get in touch with us to discuss your needs with Katy and we can suggest the best way forward depending on your requirements.

You can find us at the below address:

Office 5, First Floor, Unit 1,

Spring Farm Business Centre,

Moss Lane,

Minshull Vernon,

Crewe,

Cheshire,

CW1 4RJ

When you arrive at Spring Farm Business Centre, please enter veering to the left to enter the carpark. Please park in the allocated parking spaces for The Pilates Studio Cheshire which are outlined on your booking email. If you are attending the studio after 6pm you may park in any of the available spaces.

Please enter the door on the right hand side (the first door you immediately pass as you enter the car park), come up the stairs and you will find us on the first floor.

Take a look at this reel on our Instagram for a guide on finding the studio, click here.

By booking a class, 1:1/2:1 or event ticket with 'The Pilates Studio Cheshire' through online booking, you are agreeing to the terms and conditions as set out below.

Bookings:
Bookings made through BSport site are final, no refunds or exchanges can be given, so please be sure of your purchase. This includes any events you may purchase. Please be aware that Pilates & Paddle goes ahead whatever the weather!

Your group class or 1:1/2:1 is not confirmed until we have received payment from you.

All class passes, including those for Prenatal/Postnatal courses and Intro courses, once booked, are non-refundable, non-changeable and not transferable to another person or date.

If for any reason we have to cancel any classes due to teacher illness/unavoidable circumstances then you will not be charged for your session and it will be returned to your account.

Class Pass Extensions:

Please make a note of your pass expiry date.

Please be aware, in the event you do not use all of your classes before the expiry date of your pack you will need to purchase an extension pass to extend your pack, otherwise you will lose the remaining classes.

If there are no classes available one week due to teacher holidays/bank holidays, then you will have an extra week to use your pass, as determined by The Pilates Studio Cheshire.

All class pass start dates are from when the first class is booked.

These terms are applicable to everyone in all circumstances. Thank you for your understanding.

Class Cancellation Policy:

We understand you may need to cancel or reschedule your class from time to time. Please note, we require at least 24 hours’ notice to cancel any 1:1, 2:1 or group classes which can be rearranged or cancelled, and you will not be charged (please note - this does not apply to course bookings or events - see below). If you cancel with less than 24 hours’ notice, you will still be charged the full amount which will be deducted from your class pass.

Online bookings must be cancelled through the BSport website. If cancelled with under 24 hours’ notice, you will still be charged, and the amount deducted from the remainder of the course/class pass.

Bookings are not transferable to another person.

4-week Intro Course bookings:

Our 4-week Intro courses are strictly a four-week course block booking. If you are unable to attend any of the four classes for any reason they unfortunately cannot be reimbursed or transferred to another date.

Lost property:

Your belongings are left in the studio at your own risk. We cannot be held responsible for anything lost or stolen.

If you think you have left something, do let us know and we will endeavour to find it for you.

Mats/equipment and Studio Etiquette:

Please remove your shoes before entering the studio and place them in the
designated area. 

No jewellery should be worn on the reformers/towers or any of the apparatus as this can cause damage to the vinyl. 

For reformer/tower sessions, please ensure your hair is tied back so it does not get caught in the springs!

Please inform your teacher if you have any pain, injuries or other medical issues. Never work through pain.

Only water is allowed near the equipment - no food or hot drinks please.

Please do not rest your keys, water bottles or other belongings on the equipment as this can cause damage. 

Please make sure you wipe down your mat/reformer after your session with the cloths and sprays provided. 

Please wear comfortable clothing that allows you to move freely, ideally nothing too loose so we can see your movement. Bare feet or socks/grippy socks are optional. If you are using the reformers/towersor any apparatus please do not wear clothing with zips or poppers as this can
tear the vinyl.